Serving Columbus, OH

Welcome to Our Service Department

At Toyota West, our highly-qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.


When you buy a new Toyota vehicle, you get ToyotaCare peace of mind for 2 years/25,000 miles. Under your ToyotaCare plan, our professional technicians perform normal factory-scheduled service at no cost. You are also covered by 24-hour roadside assistance, making your ownership experience exceptional.

Toyota Parts

Our factory-trained technicians use only Genuine Toyota Parts to service and repair your vehicle. Inferior parts might not fit or function correctly, and can damage your car by premature failure. Keep your vehicle in like-new condition by maintaining it at the Toyota West Service Center where we insist upon Genuine Toyota Parts.

Benefits of Our Toyota Service Center

When you use our Toyota Service Center to care for your car, you are assured of many benefits, including:

  • Best in-class customer service
  • Premium waiting areas with excellent amenities
  • Over 250 person-years of Toyota service experience
  • Convenient appointment options
  • Extended service hours - Only Toyota dealer in town that offers this convenience!
  • If you order from Jimmy John's while in our waiting area, you get 10 percent off.

Toyota Service
Hatfield Toyota

Get Your Vehicle Serviced in Columbus, OH

Service Specials

Maintenance at our Toyota Service Center is competitively priced, and you can save even more money with our Service Specials. Check our website often, because we are always adding new specials that reduce the cost of service. Look for discounts on services such as oil changes, wheel alignments, code scans and many others. Our Price Match Guarantee Coupon ensures no one will beat our service offers. Also, check out our Military and Senior Citizen Discounts as our special thanks to you.

Schedule Your Service Appointment Online

When you register your Toyota vehicle with our Service Center, you have access to your car’s complete service history and can set an appointment for a convenient time. Just go online and select from the available appointment times - it’s quick and easy.

Toyota West
1500 Auto Mall Drive
Columbus, OH 43228

(855) 543-7264
Toyota Service Center in Columbus



Toyota West

1500 Auto Mall Drive
Directions Columbus, OH 43228

  • Contact Us: (614) 569-4476


  • Monday 7:00AM-7:00PM
  • Tuesday 7:00AM-7:00PM
  • Wednesday 7:00AM-7:00PM
  • Thursday 7:00AM-7:00PM
  • Friday 7:00AM-7:00PM
  • Saturday 8:00AM-4:00PM
  • Sunday Closed
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