Went in a couple of weeks ago to have routine maintenance on my 2018 Camry. I’ve been interested in the 2019 Rav4. During my wait I went to look at them and test drive. Khalid was very professional and helped me get into a new Rav4 because I wasn’t happy with my Camry. From the very start everything was great and treated me and my 10yr old daughter like family. Thank you again for a great experience! I only shop at this dealership! Love my new RAV4!

Bought a new 2019 tundra from them they helped me through every step of the process and made sure I walked out with my new truck. Would also like to throw a big shout out to the salesman that helped me Kalid. Would reccomend him to anyone!!

A low tire pressure warning light came on in my Sienna. I stopped at maintenance and they did a quick check. They discovered a nail in the tire"s sidewall, causing a slow leak and filled it with air so i could be on my way. I'll get a new tire later when i have more time and no frozen groceries to worry about. In and out in 15 minutes at no charge! Great service and friendly staff!

Knowledgeable and friendly. Accommodating lobby/waiting area!

Robert was ready for us when we arrived to see a specific vehicle. we looked it over and had a test drive. Robert was ready to answer all questions and gave us what we needed. We are very happy and satisfied with our purchase.

Toyota West was a great place to purchase a much needed 2019 Tacoma. They had a great deal of styles to chose from and the management worked really hard to get us to our request price. They did in fact get us to where we needed to be with our monthly payments and we couldn’t be happier. I traded a 2017 Toyota 4Runner and they gave me above market price. It really helped me with my purchase and other dealerships could not compete. Jeryl Davis was our salesman. Not only did he help steer me in the right direction and get me into a truck that fits me, he never once pushed me to buy something bigger and better, he never once told me something just because it sounds nice and he never once told me wrong facts to make a sale. Always stayed true to everything and made our time spent at the dealership so much easier. His approachable attitude was paramount in our selection of Toyota West in Columbus. I give Jeryl Davis the highest recommendation, 11/10 extraordinary salesman. For anyone who reads this, go see Jeryl he won’t disappoint.

Most amazing place to go! Jeryl Davis made my experience The best that I have ever had at a dealership . He did everything he could to help me get in the vehicle that I want to head and by time he was done I was able to get the 2019 Toyota Highlander he made sure that I did not have any questions sat in the car went over every detail with me he is a very great person to work with very patient and he is not pushy one so whatever I give him a five stars and Toyota West five stars and I will definitely be back again!!!!

THANKS KEN! THE MOST PATIENT SALESMAN! HELPED GET MY MIL HER DREAM CAR!

they always have someone here to fix the rock chips in my windshield

Good place to get a deal!

Excellent, Dean is the best salesman

We had awesome customer service here! Ken Johnson worked with us and knew our needs. We had our 6 month old baby and he made sure we were all comfortable. We were able to walk away with a 2019 RAV 4 XLE! We couldn’t be happier! I got the car of my dreams and in my budget! Thank so you much Ken!

We leased a brand new Tacoma with William Dudding, he was knowledgeable, friendly and professional throughout our entire purchase experience. I would highly recommend shopping for a new car or truck with Will.

William Dudding was amazing in helping me get into a car after mine was totaled. He was very nice, professional and made sure to cover all of my needs. Best car buying experience ever!

Came in to look at a van for a family upgrade. Singh was very helpful and knowledgeable. He was upfront and honest about our trade in and helped us get the new vehicle we needed. Great customer service!

Singh was fantastic from start to finish. He made an artform out of always being there to answer our questions without hovering over us. He helped us find a way to get the car we wanted at an amazing rate. Then when it came time to finalizing the deal, Milt came through and was able to help find another better deal! Toyota West and their staff have earned our future business.

Big, busy, beautiful Toyota dealership!! But I can easily find a knowledgeable parts, sales, or service team member to assist me. I can browse the showroom & lot without being hounded by a salesperson. That's important to me. Toyota West also has a wide selection of refreshments and comfortable waiting area for customers. Toyota West still provides printed vehicle brochures while most Toyota dealerships just refer customers to the manufacturer website to view vehicle info. I'm in my mid 40s and still much prefer glossy printed brochures in my hand.

Great service, great snacks in the reception area while you wait.

Ken and Asad were absolutely great! We purchased a Tundra a couple of weeks ago and are still happy with the service we received. Ken answered all our questions on the vehicle and Asad provided thorough information on the financial side. Highly recommend them both. Thanks for a great experience!

Good people to work with.

Kamrie and Candice worked very hard to get me the best deal on a car with amenities I wanted! After having disheartening experiences at other places, I was feeling a bit down. They treated me like I was worth their time and important. This showed me I wasn't just another customer to them, but someone they wanted to create a lasting relationship with. I would without a doubt recommend this dealership, as well as these awesome women who work there!! I love my new, used car :)

I worked with Candice and she took care of me. The whole process was silky smooth. From the appointment to walking in and seeing my name on the board and having the vehicle I was wanting to check out up from, I was pleasantly pleased and wowed by the team. I highly recommend going to this dealership for your next car. Thanks Candice and Toyota West!

Posted my comments way to soon! Update, Do not let these guys talk you into posting your comments to soon. Beware, I would be very careful if you buy anything from Toyota West and provide your own financing! Toyota West rushed through the paperwork side of my purchase and mishandled just about everything multiple times. I have no other reason than to believe it's because I didn't use their preferred financing. After being very careful to make sure Toyota West Finance had all of my financial institutions contact info. (person by name, email addresses, phone numbers, live conversation and establishing connectivity by trading emails) it took almost a month including 5 phone calls and 2 personal visits (4 hours of my own time) to get them to send the paperwork to my financial institution that was supposed to be sent the day after my purchase. When they finally did the name of the financial institution on the paperwork was wrong even though I gave the finance manager a document with their name on the letterhead. When my financial institution send it back to be corrected it was mishandled again and I was told most institutions just accept it even when it's wrong and that my institution was "difficult/not friendly to work with". My reply, it's the same financial institution that I used to buy another Toyota at another dealership with zero problems. Additionally, when I finally was able to get the paperwork straightened out and my loan closed I contacted my salesperson with a suggestion on how to repair the relationship (until then no one from Toyota West even asked what it might take or suggested anything). I was told that it was the end of the month, they were busy and I would be taken care of. That was 2 weeks ago and I've never heard back from anyone. Finance, paperwork, timeliness, ability to remediate mistakes/problems, BAD. Follow Up as promised as it relates to customer satisfaction. Non Existent. Hope the truck I bought is better. More to follow. It has been my experience when I read most reviews that only people with negative comments ever post anything. When I went to look at reviews for Toyota West it was quite the opposite and now I know why. My primary contact was Sales Associate Kalid Salih who was professional and friendly with a great sense of humor (which is necessary to do business with me). Kalid was attentive and listened to my requirements as we worked together for 2 or 3 days to determine the best truck for my needs. Between Kalid, Nick and Asad I was able to sit down and work out an agreement that was mutually beneficial for both parties to buy a new truck without the traditional car buying stress. It actually put the fun back in buying a vehicle. Well done and much appreciated Gentlemen.

Fredrick, Greg and Justin are amazing. I had such a great experience and would recommend them to anyone. Thank you for making this process so easy.

Not only are the cars great, but EVERYONE we dealt with, were very friendly, and worked with us to help us get the best deal 😊

Good customer service. Gurmeet Gulati was really nice, helped us a lot in entire process. Highly recommend

I never leave reviews. This place is hands down 10/10 just everything about it. No need to explain

Awesome customer service! Thanks for helping me finding exactly what I was looking for BJ!

Always great service and friendly staff. I've been doing business with Toyota West for several years now and would highly recommend them to anyone who is in the market for a new or used car.

Singh met us in the lot and allowed us to browse at our own pace. He assisted us with the purchasing process and made sure all aspects of the sale were completed in a timely and professional manner. Excellent experience!

I got the truck of my dreams thanks to Gonzalo Roa he’s the best!

I was in the market for a new Toyota after an accident totaled my 2012 Camry. Being relatively new to Columbus I was not familiar with Toyota dealerships in the area. We happened upon Toyota West website, drove the 25 miles and it was well worth the drive. We were greeted by Mike immediately and from the very beginning he was only concerned with our car needs. I told him I normally dislike having to shop for cars, Mike changed that entire experience for us. He was patient explained everything to us and was genuinely concerned that we were very satisfied with our purchase. After our decision we spoke to the finance manager Justin (normally not a fun experience), and he couldn't of been any nicer. Overall by far the best car buying experience we have ever had over our many years of car buying. When my husband is ready to purchase his Toyota truck I know where we will buy, Toyota West. Thank you for such a wonderful experience. I left there excited about my new car, our purchase price and financing. I tell everyone that asks me about my new car to go to Toyota West, the customer is their #1 focus.

Went in today to look at a Yaris and Corolla. We were assisted by Michael. Very helpful gentleman who took his time to help us. Even though we couldn’t come to terms on “making a deal” I appreciate the quick responsiveness by the staff.

Bought a car there today, I thought everything went smooth. I want to say the my salesman Sal Sabir was great 5 stars for him also the finance guy Justin Humphreys was great as well. Whole experience was great.Well as a follow up my window sticker said 1 year satellite radio. Sirius called to set up my continuous service because they said I only have 3 months service. Called both my salesman Sal and used car manager, that was on monday. Have not heard a word from either of them. I heard from my salesman and his answer is that's what you get when you buy it new, thats fine but don't put that on a used car sticker.I still like my jeep.

I was looking for a good used vehicle for a decent price. Went over to the used car lot and got approached by a energetic sales man named Kalid who got me an amazing deal. The finance guy was able to get me approved quick and with a great rate too!

We had a very good shopping experience from the time we came on to the lot. Sal Sabir was a very polite, professional, and knowledgeable salesperson. He knew about the vehicle we were interested in and exactly where to locate it. He was very helpful with the entire buying process, including reviewing and set-up of our vehicle features after the purchase. Thanks again, Salahuddi! They have a nice showroom and waiting area. Concessions available and nice restrooms. All store personnel were very friendly. Our dealer financing consultant, Justin, also did a good job of helping us through the paperwork process and answering any questions in that regard. Overall, a nice vehicle buying experience. We would recommend Toyota West to others...

Gran Servicio!!! Tan pronto llegamos Paul nos recibio muy amablemente y aunque en un principio dijimos que solo hibamos a mirar el respondio todas nuestras preguntas y aclaró todas nuestras dudas. Cuando escogimos el auto nos ayudo en todo e incluso nos ayudo para tener una mejor gararia en el auto. Super complacidos con su servicio!!! Gracias!!!!

Awesome experience. I found a Tacoma that I wanted but it needed to be preordered, Kamrie and Dean worked with me tirelessly to get what I wanted. It ended up getting delayed due to a shipping company having problems, but the dealership reimbursed me 50% for a rental vehicle. Truck arrived in perfect condition. Thank you Dean and Kamrie!

A really good purchase outing. We were and treated politely as soon as we came on to the lot. Sal was very knowledgeable about all the vehicles on the lot, as well as the one we were interested in. He was extremely helpful with all of our questions, and he spent extra time reviewing all of the vehicle’s features after our purchase. He even helped with some of the audio and phone set-up. Thanks for a great buying experience,

My husband and I purchased 2 new vehicles at this dealership yesterday. Sal, Nick, and the rest of the gang were absolutely awesome. We could not have been treated any better. They were friendly, courteous, and professional. We have been to many dealerships over the years, but Toyota West staff went above and beyond to make this car buying experience the best we’ve ever had. We would highly recommend this dealership. Thanks guys!

I bought my Yaris 2019 here and everything was perfect!! Best Toyota dealer in Columbus, Gonzalo Roa was my sales consultant and I can’t be more grateful with all his help and advices. Highly recommended if you’re looking for your dreamed car.

Just bought a car there with Ken Johnson. My wife and I had a fantastic experience. Ken was helpful and courteous the entire time. Highly recommended.

I bought my Yaris 2019 and I’m really happy with it. Gonzalo Roa was my sales consultant and he’s really professional. Highly recommended.

Best place I've ever bought a car. Cool no BS ppl. Gonzalo , Dylan and asad asghar highly recommended!

BJ and the entire staff that we encountered are definitely a cut above the rest. Even though we stayed late to get through the process (after hours at that) they stayed professional and caring the whole time.

Fantastic, upfront, personal service, great prices!

Wonderful experience being able to work with Kalid on getting myself in a new Mustang. We went and looked at a used Boss 302 Mustang but it ended up getting sold overnight and we weren't able to test drive it. Kalid kept me in contact with any new Mustangs to enter the lot and a couple days later we had a VIP test drive for a Procharged 2018 Mustang. Just taken in on trade and first day in the lot, it was the perfect car and Kalid help us get in on it before anyone else could even see it. I appreciate his desire to help his customers and keep their best interests in mind when it comes to finding the perfect car for them. Very chill and very nice environment. Every person we came into was kind and caring about our purchase from Kalid to the manager to the financial advisor. Will definitely keep Toyota West in mind when looking out for a new car in the future!

Top notch customer service from the salesman Greg to the sales manager Freddy and ending with the finance manager Justin. We had such a great experience! We love our new Rav4.

Amazing group of people. I walked in doubting ill have much luck, been through the whole deal at several other dealership and thought I knew what to expect. Boy was I wrong, I worked with Sal and Gregory. I had a payment in mind and they did everything they could to work with me. After it was all done I left with a dream car. I never felt pressured and there where no hidden tricks during the finance process. Would recommend this place to anyone. Thanks again everyone!!!!

Had a great experience buying and trading my old car at Toyota West. Will Dudding really helped me out and was super helpful and informative! He had excellent product knowledge even after I switched up the vehicle I was interested in, really made the whole process easy and fun!

Make sure you ask for Kalid Salih! He is very professional and will take care of you, get you in the car you want for the price you want!

My family received optimal service from Khalid S. And Greg O. They saw what was important to our family and met our needs accordingly. I would go back and refer others to them. My only issue was the pricing in different features for the vehicles was confusing but this is not the fault of this dealer. And the inventory was sort of scarce at the time, possibly a dealer concern. Asad A. stayed late to help us and got our paperwork done quickly. Very happy family!

Awesome chill environment! Ask for my man Kalid Salih! He will do the absolute best to work with you, and to the price you are looking for! Want a good Sale? Ask for Salih! 🙌🏽

If you want a salesman who will listen to your wants and needs William Dudding is your guy, 10/10 recommend. I came in not looking forward to the appointment due to prior experiences but Will turned that around and made car buying a positive experience for me. I had previously been low balled on my trade from a few dealers and Will gave me the best offer he could and didn’t try to sell me short. He was kind and helpful during the whole experience, answered all my questions throughly with patience and simple terms so I didn’t have any misunderstandings. He found me every discount and rebate and was willing too look at each option to find the best choice for me. For any car buying/leasing help Will is the one!!!

Wonderful buying experience! Kamerie and William were exceptional. The vehicle was just as described on their website. I will definitely recommend Toyota West to anyone looking for a new or used vehicle.

I had a great experience here. Sal approached my friend and I as soon as we arrived and answered all of our questions. He was very knowledgeable about Toyota's and other cars in general. I would definitely visit again.

Professional atmosphere with a wonderful staff. They have a fantastic selection of cars and Sal was a fantastic sales person.

I purchased a new vehicle (4Runner) and had several issues with the vehicle, they kept saying its a characteristic of the vehicle type (steering wheel shaking - have videos to prove it). Decided to sell the car and agreed with the dealer to be the middle man of the transaction. The dealer got paid from the buyer but would not release any remaining funds to me. I was told 2 days, then a week, then two weeks, then until bank releases the title. I called several times to request my funds and they would not help at all...I am still waiting two weeks later. Avoid this place as they would only help you yo buy a new vehicle, then throw you under the bus. I asked if I can get buy another used car from another sister dealer. They did not follow-up (said they’ll contact the other dealer/corporate) and was told “why am I buying that?”. The car was sold - I found out b/c I called the other dealer myself 4 days later. Go else where. Dont waste your time. Edit: After talking to a dedicated finance resource (Luke) and a couple of calls/email later, Luke seemed to handle business like no one else. Check has been printed, finally. If Luke made it seem so simple, Toyota West needs to have this guy as your training resource. I would highly suggest asking detail questions and perhaps getting things on writing if the employee youre talking to does not provide full confidence. Updating my rating giving the great work/follow-up by Luke.

Had a great buying experience at Toyota West. Khalid was extremely knowledgeable about the RAV4 I was interested in and he did a great job of walking me through the buying process. I would recommend stopping by if you’re looking for a new car!

Kalid Salih was amazing and knowledgeable, helped me with my situation and helped me own a brand new car. My experience was amazing. Luke and asad the finance managers were amazing as well and told me exactly what I needed to make everything smooth. Thank you toyota west for having honest employees that care!

Great Service! Sal was great and very helpful in my new car purchased. Top notch customer service and Sal worked very hard to get me in the car I wanted. I would recommend this dealership to anyone looking for a new or used vehicle.

Very happy with the service I received at Toyota West! Sal greeted me at the door and was extremely professional and helpful through the whole process of looking at and purchasing a new vehicle.

Toyota West. Where customers are more like family and it truly shows. Wonderful atomosphere, great staff from sales to service! Never disappointed shopping for new vehicles or servicing my current one with them!

Sal was extremely pleasant and very helpful! He took his time to show me every feature the Camry offers. We could not have asked for a better car salesman! His professional demeanor and overall knowledge was very much appreciated. The finance team was excellent and went above and beyond our expectations! I would definitely recommend Toyota West! Ask for Sal!

I had an amazing experience getting my first car here. Kalid made the experience very enjoyable. He went above and beyond my expectations! He was very knowledgable and made the process very easy. Highly recommend Toyota West!

Will and Asad were great to work with.

I had great experience with my purchase of new Toyota Camry. Kalid went above and beyond in all aspects of the purchase from finding the right car, explaining the features, test drive, financing and then getting the car ready. He is really knowledgeable and answers all questions patiently to make sure that you really know your vehicle before making the decision to buy.

My 2nd purchase of a Toyota Tundra went as smooth as the first! My 2007 Tundra was flawless, I’m confident this 2019 will serve us reliably for years to come. Thanks Dean M. !

Nice place And the right place for your car The owner tried to be nice with me and get me a discount 25 % off

A great group of people they were willing to work with you and were not to pushy on anything and didn’t mind jumping through a few hoops to help people out will definitely be back for my next truck

JD helped us pick out our car, didnt pressure us, understood our budget, was super helpful in finding something in our price range. it's not often you find a salesmen that doesnt pull pressuring salesmen pitches to get you to pay more. JD was in no way at all like the usual car salesmen I have dealt with THANK GOD. plus, I know I can always depend on a car pulling out of the lot because Toyota West puts the effort, money, and work into selling quality cars.

Can't say enough about our experience at Toyota West. We dealt with Kalid Salih, who was the best ever... Totally NO SALES pressure at all and got us the car we needed, a gorgeous Toyota Corolla with low mileage! Deal with the best at Toyota West! Ask for Kalid. :-)

A great place to shop for a car. No high pressure salesman.

Kalid Salih was more than attentive with the purchase of my 2017 Tacoma. He showed knowledge and concern for my goals. He took extra steps to replace my drivers floor mat when it showed signs of sliding under my clutch. Asad completed all documents quickly explaining all options in the business office. More than happy with the experience. Thank you

I sure would!!! I think everyone should drive a Toyota,,,, Ashley pilkerington has helped me with alot of my car choices,, maintenance to my previous cars. I would follow her and her experiences anywhere she could sale me my next 10 cars ... she has amazingly great customer experience and has always been very helpful and knowledgeable to any and all my questions.

Ashley Picklington is a great service advisor. she know her stuff and has helped me solve my vehicle problem.

Had a great experience with Justin in the service department at my recent visit.

I must give credit to the amazing people in the service department. A young man named Justin blew me away with his customer service and knowledge. He showed his dedication to excellence while serving me. My repair was done in a timely manner and the showroom was in great condition. Needing a repair can be frustrating but you made my experience great, thank you!

I was very pleased with the customer service I received from Toyota West. Justin Burrell made sure my experience went smoothly, that everything was taken care of in a timely manner, and that I received quality care. I highly recommend this dealership and service department!

Awesome service from Justin Burrell he has been most helpful to me and I love the layout of the showroom 👌

Great service - Justin Burrell is the best!

Justin Burrell was great very helpful and knowledgeable showroom was very nice

Quality and Customer Service is equally important to me. And I have to say, Toyota West has both! Justin Burrell always gives the best and most professional service I’ve had at a car dealer. And then the services on my car have always been top notch. I’ll be back soon.

thanks Ashley pilkington for all your help. your the greatest!!

Thank you ashley me and Tonya feel very welcome there. had a great experience with you getting my car repaird keep up the great work

Ashley is super friendly and very knowledgeable. You’re lucky to have her.

Always the best service! Ashley Pilkington is great!!

Shout out to Ashley Pilkington, always going out of her way to make the experience worth wild keeps me coming back.

Ashley with service is always super helpful and nice! She goes above and beyond, We will definitely be returning again!

Ashley is the best. Great customer service. Would recommend Toyota West to everyone.

Ashley pilkington hands down best service advisor there, great place to service your car!

I had service done and Ashley helped me and was very kind and helpful and was willing to explain everything I needed and help me prioritize!!!

I have to let everyone know that I have had great service with Ashley Pilkington. I had several issues the last time I was in and she was so helpful and I was very grateful. Thank you again Ashley see you soon for my next service appointment.

Ashley pilkington was great very friendly thank you for all your help 💖

This is the only place I buy my cars from!! Milt is absolutely the best and when I had concerns on a vehicle Ashley Pilkington came over and helped answer questions and got me to the right person! She was a pleasure to work with a great customer service!

I’ve had my vehicle serviced here many many times for multiple reasons! Always great customer service thanks to Ashley Pilkington. Service is always quick and timely!!!

I just had the best experience in the service department. I was treated with respect, kindness and talked to like an educated woman. The young lady in there Ashley Pilkington, was a true asset to the department. and went above and beyond. I would definitely recommend this place. Service was fast and I feel 100% safe with my family travelling in my car now. Thanks Toyota West!

Recently, I came in and had a few questions about maintenance. Ashley helped me and was able to answer all of my questions. I will definitely be returning!!!

ashley pilkington is a excellent service advisor. thanks so much for all your help!

Everything went wonderful while being there especially being helped by Ashley. highly recommend it

Do yourself a favor and talk with William Duddling! He was super helpful, informative, and straightforward. He had an answer to every question and made my first car buying experience a walk in the park! Highly recommend this dealership, I will be coming back for all my vehicle needs for life!

I was searching for a used truck for about 3 months before I scheduled a test-drive with Toyota West and wow this place is the real deal. The facility is top notch. Every single person was professional and friendly. Highly recommend shopping with William Duddling for a fantastic deal and experience. He was very informative, straightforward, and most importantly real. Toyota West is a breath of fresh air in the used vehicle market.

service is great awesome clean state of the art facility top notch staff justin in service is great he gives repair options when possible and will prioritize repairs in order of importance trust him 100%

Great service. Justin Burrell was awesome to work with - super helpful!

Showroom and Service waiting area is immaculate. Justin Burrell in Service is always courteous, professional and up front about all of our service needs. Highly recommend!

The Service here is absolutely amazing. I have been getting my car serviced there for about 4 years. Everyone is professional and Jordan the Manger is always available. He is truly one of the main reasons I take my car there. They take time to explain repairs and work around my schedule. TOYOTA WEST IS GREAT!

Will was excellent in helping us get into a reliable car within our budget and very timely! Thanks Will!

Great place! Justin Burrell is very professional always willing to help! You can tell he really cares about his customers. I highly recommend him.

I came there and Justin Burrell helped me in the service department with some new tires and was amazing to work with. Very kind, very thorough.

I've had my car in multiple times to get the oil changed and they're great! Justin was my service advisor and he did a great job!

Will was excellent I’m helping us get a reliable car within our budget and very timely! Thanks Will!

I took my car in to be serviced and I also looked at a new vehicle. I was very impressed with my Service Advisor.... her name was Ashley P. She was very friendly, knowledgeable and explained things to me in ways I could understand!!! She was very thorough and efficient and took very good care of me!!! I told her I was interested in looking at a new RAV 4 and she took me inside and introduced me to a young man named G. He was extremely helpful....he listened to everything I wanted and was concerned about and he answered all of my questions and found a specific vehicle for me!!! He went and got the vehicle and pulled it up to where I was, went through the entire vehicle and showed me the specific features and functions and was very efficient. He was wonderful!!! Everyone I met/and dealt with while I was there was extremely kind and caring! I would highly recommend Toyota West to anyone looking for a new/used vehicle or needing service done!!! THANK YOU ASHLEY P. AND G!!! AND THANK YOU TOYOTA WEST!!!

Let me start by fully admitting I am a complete psychopath about my car (I have named my 2013 FR-S “Emma”, about 90% of my life is now occupied by attempting to take care of her...my friends are seeking help for me.) Purchasing the car at the dealership was a complete breeze, the salesperson was casual but knowledgeable and the dude that helped me in financing kept things low pressure and was and has been amazing since. The service department at Toyota West has been nothing short of awesome. My service advisor, Ashley is the best ever and should really get paid as a therapist for the amount of calls she fields from me. Also the tech, Brian, who often works on my ride is the coolest ever and always comes out and tells me what they are doing, what he recommends, and listens to my concerns with a level of patience that is staggering considering most of said concerns are just my own paranoia! Additionally the lobby has good cappuccino and has proven to be a wonderful place to take a nap, really it has all the amenities of a 4 star hotel in of itself. 11/10 would recommend!!!

Had a routine service done on my 2018 Camry. Fast and friendly service, clean waiting area for me and my son to wait for the service to be completed. Felt that the service team really went above and beyond to accommodate my needs. Will definitely return.

Easiest car buying experience ever! Ever run at Toyota West was so helpful and nice! I would recommend everyone I know to go see these guys, especially Wheels by Will

Service is fast and customer service is amazing! Jordan and his team are really the best.

Sal was friendly and great to work with!! Greg was very accommodating and helpful when it came to making the deal happen. Thanks guys, I appreciate you.

Easiest car buying experience ever! Thank you so much everyone at Toyota West especially wheels by Will! I would recommend everyone I know to go see these guys!

Brought my malibu in for service and Ashley P was my service advisor... she was absolutely amazing! Very thorough and explained things to me in terms that I was able to understand! She was very efficient and helpful. I wanted to look at a new car while I was there and she took me inside herself and introduced me to a salesman named "G" I believe. He was extremely knowledgeable and very helpful. Offered his opinion when I was clueless about specific details. If a certain "feature/function" about the vehicle wasn't listed in his computer, he took the time to find the vehicle on the lot and find out the information for me! I highly recommend Toyota West to anyone looking for a new vehicle or needing maintenance done. I am very impressed with everyone I met and worked with but especially Ashley P. and G!!!! Well done Toyota West!!!!

Had a routine service done on my 2018 Camry. Fast and friendly service, clean waiting area for me and my son to wait for the service to be completed. Felt that the service team really went above and beyond to accommodate my needs. Will definitely return.

No one ever likes to get a recall on their vehicle. However, my wife's Scion xB had two open recalls. Now, I have dealt with some other dealers in the past for recall work and it's never been a pleasant experience. A hassle to get the vehicle in, a long drawn out process once you arrive and then the time it takes to complete the work...ugh. Toyota West Ohio has literally changed the game for me when it comes to these types of repairs. From my first interaction with Justin Burell, absolutely zero hassle getting an appointment time that was convenient for my schedule. When I arrived, Justin was professional and friendly. He asked me a few brief questions and then led me into their service reception area. Within a few minutes, Justin was back in the service reception area letting me know that he had made arrangements for a rental vehicle for me at no cost to me to use during the repairs. What?! Well, that has never happened at any other dealer I've worked with! Then he lets me know that Tony will drive me down the street to pick up the rental. A couple of hours later I receive a call that all of the work has been completed and that the vehicle is ready for pickup at my convenience. The pickup was just as hassle-free as the drop-off. Justin and Toyota West truly understand the inconvenience of having to have service done on a vehicle and they remove every conceivable negative out of the process and replace it with a positive. This was unlike any experience I've ever had with any other service department. A big THANK YOU to Justin, Tony, & Toyota West Ohio.

Great experience. We bought a RAV4 from Toyota West in August 2018. The experience was pleasant and they worked hard to get our payment down. We were underwater in a junky ford, so there wasn't much they could do. John Okoye was our sales rep, very kind gentleman. We've been in twice for maintenance and both times were out in under an hour on a Saturday! Highly recommended!

Awesome dealership from sales To management and Especially the service department very friendly and knowledgeable . They make you feel like you have known them for years . I am now a customer for life keep up the greay work Toyota West

Had them change the oil in my car and they did a fantastic job! Justin Burrell was my service advisor and he did a great job! Would highly recommend people see him to get their car worked on!

Paul Medina was an incredible Sales Associate!! He was extremely helpful and very detailed with his explanations!!

Justin Burrell helped out in a pinch with my wife’s car - several times! Awesome customer service here!

went in for an oil change. told the guys that the only reason I brought it to them was because they do it cheaper than I can. told them I usually wrench my own vehicle, brakes, the rotation etc. Justin Burrell didn't hassle me a bit about any of those things. got my oil change and went on my way. highly recommend you go see that guy

Went in for an oil change. Justin Burrell was awesome! Super attentive and did a great job! Would highly recommend the customer service here!

Purchased a 2019 4Runner from Greg Hershey. He was very knowledgeable with all of the features my particular model had. Greg made me feel that I was under no pressure to purchase and wasn’t pushy to sell me something I didn’t want. I would recommend anyone wanting to buy a Toyota, to go see Greg. I would purchase from Toyota West again. ⭐️⭐️⭐️⭐️⭐️

Toyota West's took the pressure out of car shopping. With great staff that was very helpful, including Chris Wells, the guy who helped me find my car! Easy to talk to, and did a great job at helping me find the car that was best suited for me! He found me a Cheap Lexus mini SUV! 10 out of 10 recommend!

I had a great experience with Toyota West! They were very attentive to my services and followed up with me on every step of the process. If anyone were to purchase a new Toyota in the future, I would definitely recommend this location!

Greg was very helpful and took care of me on my new 4Runner!

Exceptional Service with best deals

Did what they were supposed to do, fixed the car very well. And they also have a nice waiting area

The people in the service department were extremely nice. They also finished the repair in less time than expected. It was a very nice experience.

Great service, friendly and helpful staff

Great staff and super helpful! I’ve never purchased a car here or even had a car serviced here before but I got a flat tire on 270 and was able to make it to their parking lot. They put my spare on within 15 minutes so I could get to work and they didn’t charge me a single cent for it. So thankful for their help.

Great service..I walked in and made my appointment on a Monday and was able to get the time that worked best for me.. the very NEXT day!!!!

Great place but not as good as Hatfield Hyundai. Toyota West gets 5 stars for sure but Hatfield Hyundai would get 10 stars

Dennis Zachariah is the best salesman I’ve ever met.The buying process was so easy and stress free.

Great sales associates! Great experience bought a Toyota Camry! Got a great deal.

Excellent service

After working with Hossain for several months he was able to pre-order the perfect 4runner. Throughout the entire process he was always available to answer my questions and help with any of my needs. When the 4runner arrived I flew out from Colorado. I arrived to the dealership and was out in a matter of 15-20 minutes. Easiest car buying experience I have ever had. Being in the car business for 15 years I can tell you Hossain and the staff at Toyota West are the best.

Friendly staffs, clean lobby. Ken Richardson is awesome sales person and very professional. And thanks the service advisor Justin Burrell, very friendly, honest and gives the best advices!

Called for an appointment for service. Was accepted within a hour. Service completed and Truck washed in 35 minutes!

Awesome sales person Singh and Sales manager Nick and finance manager Milt, everyone helpful I recommend Toyota West. Keep up the good work 🤗

Thank you Toyota West and Nick for taking a icky situation and making it right. People make mistakes but you made it right. If you are looking to buy a car I would highly recommend this location.....and they have awesome slushies, free for their customers..❤

Super friendly staff. Low pressure. Great coffee and slushee bar with popcorn and cookies for the kids. Clean and well run!

I purchased a new car in October through Dean and had an AMAZING experience! He was friendly, patient, knowledgeable, and hospitable! My dad bought from Dean in the past and then recommended him to me. I made the travel to Ohio from New Orleans due to Dean's great service! Everyone that was involved in my new purchase was wonderful! I would/will definitely recommend this dealership to anyone!

Just picked up my new 2019 Corolla on Thursday and I love it. Will Dudding and the rest of the Toyota West team went above and beyond to get me out of my old car I was upside down on and Into a brand new car with a lower payment. I would highly recommend to this dealership to anyone. You guys have definitely earned a life long customer!

Picked up my brand new 2019 Corolla from them on Thursday and absolutely love it. Will and the rest of the Toyota West team went above and beyond to get me out of my old car I was upside down on, And Into a brand new car with a lower payments. I would highly recommend this dealership to all my family and friends. They def earned a life long customer!!

Dennis Zachariah and Frederick Rawlings are the two amazing gentlemen at Toyota West Ohio that assisted me in getting my new car! I highly recommend you pay them a visit should you be looking for your next vehicle.

Buen servicio

Excellent! Great staff from sales to service, had 1st required maintenance performed.

Cheerful and quick service.

Ken Johnson thank you for your superb customer service. We will be back at the end of 2019 for the next vehicle! <3

We just purchased a pre owned GTI from Toyota West, this is our second purchase from them. Anthony was our sales person both timed and was great and very knowledgeable both last year and this time. Asad was also wonderful in the finance department. We will definitely continue to he Toyota West Customers!

Quality of vehicle, Value and style! Thats what made my wife and I trade our Kia's in for Toyota!

Nice place people tried to by friendly I’m regular costumer they getting me 30% discount

Very professional and great customer service

I recently bought a vehicle and it was the least stressful experience i have ever had. I have had trouble in the past getting the right truck ,but the team at Toyota West were great. I have not been a customer at this dealership for a few years ,but I will not go anywhere else ever again. Thanks everyone !!!

It was a clean and friendly environment. The wait time was pretty short as well.

Had a great experience here! My salesman Galo Santos was awesome, very patient. Strongly recommend him and awesome team at Toyota West! I came back a few days later and he explained all the features again no problems. Galo spent hours with me and never rushed me, Galo was always available for me when I needed him. Contact him for a car!! 614-735-9400

Everyone was so friendly!!! Ken Richardson is awesome!! Our engine blew up in our car... Ken made it easy and one less thing to stress over! We will be back!!

We have a lease car from there and they are very polite and helpful whenever we take the SUV in for a checkup. We have been very pleased with their service.

We were shopping for a used car for our daughter and we were helped by David Moore. David was very attentive to our requirements and we settled on a 2012 Ford Fusion. The car was just taken in trade and had not gone through their intake process. David talked us through all of that and informed us what to expect. The car has exceeded our expectations both on quality and price.

Leased a new Toyota Highlander and entire process was great. Salesperson was Will Dudding. He listened to what I wanted and narrowed it down to 2 or 3 cars that met my requirements and saved me lots of time. Got exactly what I wanted and stayed within the price I had provided. I would highly recommend Will & the Toyota West financing team.

Purchased my second vehicle from Toyota West and had just of great of an experience as the first time! It’s been about 4 years since my first purchase and the customer service has remained excellent! Huge thank you to Anthony F, Michael W, and Milt for all their efforts in helping me find the perfect vehicle for my growing family! Process was so smooth and easy, nothing better than that! Can’t wait to continue back for my 2yrs/25k miles of maintenance! If you’re car shopping, this is where you need to go! Special thanks to them for helping me set up my Bluetooth as well!

William + Good Morning My Brother!!! You know I'm a Family Man...and Helping People is the Best Quality 0ne Must Have and you Have The Gift +Trust ...Thank You.... For Helping me and My Family ....you are trustworthy and made me feel comfortable throughout the buying process.... I appreciate all that you And Greg did to help me. ... Best car buying experience I've ever had! All Best, Happy Holiday Season To You and Team Mike "The Greek

I Love Toyota West! Ken Richardson is amazing! If your looking for a new Toyota call him! He won't disappoint you!

Sales person Mike, is friendly and very helpful.

William Dudding at Toyota West is a superb sales/customer service. I have bought two cars off of him. And the second time he completely blew my socks off. He helped my mother with her car and that is a Moment of Truth that management should praise. A+++

They helped us out and they were so nice! They are extremely professional!

Helped my brother buy his first car, Anthony was polite, professional, and really treated us like family. He’s the only salesman I’ll deal with when it comes to a new car! No tricks games or gimmicks, he makes sure he finds the perfect fit for you and your budget!

Very professional. Excellent service!

Just bought a vehicle here almost a month ago from Singh and he was absolutely amazing. We had such an awesome experience the whole time. We didn’t spend our entire day their either which is really nice. The entire staff from Singh to the finance guy and all the managers that made sure we were well taken care of, I applaud your amazing customer service and look forward to working with you all in the future. Thank you all so much!

Great non pushy sales people.

Great customer service.

Great service😀

Gary and Greg were awesome. Unbelievable service I would reccomend Toyota west to anyone looking to buy a new car.

I really like this location!

Best place to shop for a car! The inventory is large and if they can't find the right car for you there, they can use the automall to find the perfect fit! Their financing options were very transparent and I felt at ease during my purchase. Way to go Toyota West.

Excellent service

I just wants to Thanks Toyota west for helping me I was buried in negative equity with not a great credit I try literary 6 dealership in VA and Ohio but no one was able to help me but Toyota west help me like nothing All I have is good things to say about Toyota west Really thanks to sales person Kaleen Khan finance manager Luke and Asad thanks a lot again Toyota west

The sales team went above and beyond. I told the workers what I was looking for and they fit me into the perfect car. We were looking for a 7 seater suv and they drove to another lot to pick the car up to see if that was the one we wanted. Very impressive to see. Beyond that the Sales manager Fred found out that I only had one key and it is working extremely hard to track it down so my wife and I have 2 keys. This kind of hard work isn't found in many other dealerships and would highly suggest stopping here when looking for a car as they will go the extra step to get you what you need. Thanks Toyota West!

I've got nothing but good things to say. I bought three cars from them and will buy more

Excellent service department

Wow! Have you ever had a stellar customer experience before? I never thought that buying a car would be such a fun experience, but Anthony Filipo and Frederick Rawlings went above and beyond for one of the best customer service experiences I’ve ever had. When I was looking for a new car, I had my mind on exactly what I wanted and I can assure you, no one was going to change that! To my surprise, no one tried to change my mind, or force me into something I would ultimately end up disappointed with - this happened with the vehicle I was trading in and what I was used to at other locations (the worst experience ever). However, the knowledge that Anthony had about each and every vehicle was impressive, I felt that I could immediately trust him. By the time I was done, I drove off in a brand new vehicle I had never considered, a Highlander, and I’ve never been happier. Mr. Rawlings went above and beyond in assisting Anthony. Prior to departure he came out to shake my hand, thank me for the business and programmed my blue tooth, etune (super cool) and helped setup my stereo. Oh and did I mention he filled up my entire gas tank while I was waiting and made me a cup of coffee!! No one has ever done these things for me before!!! I couldn’t be more appreciative for these fine gentlemen and I’m confident my next purchase for anyone in my family will be at Toyota West! Thank you Anthony and Frederick! I’m so happy!!

Toyotaota West's service department is exceptional. Today, as always, they were congenial, efficient, and highly competent.

I can only say good things about my experience with Toyota West. As a costumer, I always felt I was listened to and did not feel pressure to rush in my purchase decision. Salesman Gary Shotts went above and beyond to help me find a vehicle that would match my needs and patiently answered all my questions. He even gave me a ride to the dealership once I had made my decision, which I really appreciated since I did not have a car at the time. They also took care of an issue that had gone initially unnoticed in the car at no cost two days after the purchase. If I were to buy a second vehicle, TW would for sure be my first option.

This week my fiancé and I went in a purchased a car. This was easily the best experience I’ve ever had with car shopping. Kelly Bryant, Mike Wells, Hossain, and Asad were fantastic, professional, and extremely nice. 15/10 will be coming back here.

Recently went here and was pleasently surprised at how nice and courteous the staff was. The place was very clean. I didn't buy anything but will keep this place in mind if I was in the market for a car.

Just bought a 2018 Highlander from Toyota West. It was a great experience. Dean our salesman was great and did a wonderful job. The service department is excellent. My first experience with Toyota West was in the service dept. That led us to purchase a new car there. Five stars all around . JK

I had a great experience working with Anthony Filio. The process was seemless, he was very friendly and helpful. I would highly recommend.

Shopping for my new Tundra was a great experience at West Toyota. Chris Wells is an outstanding salesman who is knowledgeable about Toyota's. He thoroughly explains the features and makes buying a new vehicle a breeze. The whole staff was extremely helpful and cared that we had a no hastle buying experience. We will most definitely refer our friends to West and continue to be a loyal customer from now on!

Anthony Filio helped us purchase a vehicle for our teenager. He was knowledgeable, helpful, and the dealership made us feel right at home during our purchase. Highly recommend!!!!

We bought a car from Anthony Filio from Toyota West for our daughter. He was well informed, helpful, and got us a fair price for a great car! Very professional and the dealership made us feel right at home! Highly recommend 👍🏼

This place continues to be amazing!!

Excelente atención

Bought a used car from Gary Short a who was very helpful and low pressure. It did not feel like your average used car buying experience. The vehicle was exactly what was advertised and exceeded my expectations. I could have waited until I raised my credit score a little higher (690,s) but if I waited I would have missed out on overtime at work. The ten percent interest charged is justified by the 12 extra hours I'll be able to work each week not having to take the bus.

It was a great experience with sales associate Greg Hershey.If anyone try to buy a good car he is the best in Toyota West.

Best service 8ntown

Had a great experience purchasing my vehicle at Toyota West. Everyone I encountered there was very hospitable and helpful throughout the process. All of my questions were answered and Chris Wells made sure he helped me as best as he could. He honestly made the process less stressful and I'm very happy with my purchase.

I found a car online and dealt with Steve after applying for some information on the website. He was fantastic about answering all of my questions. I arrived after his shift was over, but he stayed 2 hours late to show me the 4Runner in person and introduced me to the showroom salesman JD. JD did an incredible job helping me the rest of the way and should be rewarded with a huge snorkeling fish tank! Outstanding service all around by everyone I met throughout the entire buying process and I'm glad I chose to buy from TW. Also, Milt deserves a shoutout... he's the man!

Gonzalo Roa El mejor de todos!!! Tengo mi Toyota Sienna!!!!

I just picked up my Rav 4. I have nothing but high praise for my experience. My salesman Will Dudding was very helpful from my shopping experience to the time I picked my car up. He was very helpful explaining options and getting them set up. Much needed for the technology challenged. I recommend Toyota West and Will Dudding.

I would give more than 5 stars if I could! I came to Toyota West specifically to work with Chris Wells. My parents had an amazing experience working with Chris on leasing a car for my sister, so I knew he would take care of me. His product knowledge, years of experience and trustworthiness is second to none. I felt instantly comfortable working with him and knew he would have my best interest at heart. During the whole process he would offer his honest advice, which was much appreciated/wanted as a first time car shopper. I had such a great experience with Chris that I referred my boyfriend to him the very next week. Once again, Chris went above and beyond our expectations with his car shopping experience too. He drove away in a new Camry and couldn't be happier. Also shout out to everyone else at Toyota West! Our entire experience from walking in the door, meeting Chris, finding the perfect car, and working with the friendly people in the finance department was amazing. Thank you thank you thank you!! I will recommend all people I know to this dealership.

I have owned 2 American cars that both became money pits very quickly. I've always wanted a Toyota, but couldn't afford one. I used to go to Toyota West to just look at the cars, and the staff drove me around for hours looking at different cars. I finally saved enough pennies to buy one, and the experience was excellent. All cars I looked at are priced fairly, service is smooth, and staffers are friendly. Just 2 weeks after buying my new Toyota I noticed water inside the dashboard leaking on the floorboards after hard rains. Turns out the windshield on the car was not properly installed. They sent a guy to my house to replace it and took care of the cost for me. I love going to Toyota West and wish I needed a new car again. Great people.

Good place to take your vehicle for service. Of course dealers r the most expensive place to go. But u will get new parts with a warranty and who else would know your car better then them. So it's a lot better then doing it yourself. There is no place u can take your vehicle to get fixed after u have tried to work on it first. Save your labor and just take it to them. Quit guessing what is wrong and spending money on a part that won't fit or it wasn't the problem. Cause some parts u can't take back

Everyone at Toyota West was awesome! Special thanks to Aaron Crum!! We got a great deal for a great car 👍

Chris Wells is a very professional., down to earth Salesman at Toyota West ., Columbus OH. He will go above and beyond for each and every customer! Highly Recommend!!!

Excellent service

This was our 1st visit to this dealership and it was exceptional. JD greeted us and he was a perfect fit for us. He knew his inventory and everything we needed to know about the vehicle. He helped us receive the kind of deal we were looking for. The experience was smooth and seamless. Definitely highly recommend them.

Chris Wells is an awesome guy, very friendly and great customers service. Will be back .

I just purchased a car from Kevin Thornhill at Toyota West! He was efficient, professional and courteous. I look forward to working with him for any future purchases.

A while back, I purchased a used car for my mother-in-law here. She opted for the standard 30 day warranty but about 33 days later the engine blew. Toyota West was kind enough to honor the warranty anyway. That's integrity.

If you ever come to Toyota West, make sure you ask for Gonzalo Roa ( Senior Dealer ). I guarantee you that you are going to exit with a car and with the best possible deal. Gonzalo Roa will make sure you get the best possible deal.

Hossain is the best salesman and an excellent person in that dealership.. good job!!

I went in to get an oil change and got a free car wash and a 16 point safety inspection for free

Distinción y categoría.

Got new Tacoma for my son , Chriss wells was great help , him and his team made easy , fast and very good experience to buy a new car . My son is very happy with his new Tacoma , I would recommend Chriss to all my friends and family . Thank you Aj. Jallaq

I had a meeting scheduled with a sales person to look at a vehicle. When I arrived I met with the sales person and he stepped away only to come back and say another customer arrived early for their appointment and he was going to pass me off to someone else. I was at this point frustrated, however Anthony turned this around and made this experience the best. I wouldn’t want to he worked with an employee who didn’t put me first. It was my first time getting into a lease and Anthony helped me meet what I needed. I am happy with my experience at Toyota West and would recommend seeing Anthony if you’re in the market for a new vehicle!

Chris Wells is the best and the one and only sales person I will ever go to. We have been with him for almost 5 years now. Whenever we need to schedule service, or get a new car he is the 1st person we call. He gets things done and he is 100 percent on your side. He really listens to what you want and gets you the best deals. He really fights for you. Thank you again Chris. We love our new Rav 4. Your the best.

Fast friendly service

Gonzalo Roa is the best of the best, I am a first time buyer and he helped me to get a brand new Toyota. Ask for “G” he will deliver...

I had a good car buying experience with Anthony...I showed up with a small list of cars I wanted to look at for to replace my old car after an accident. He checked their availability and got me out to test drive them quickly. 2nd car was the winner...he made sure I knew some of the next steps for my insurance process and he took my car back for additional detailing. He was also prompt to answer additional follow up questions I had after the sale.

I went to the lot looking for a new car, very set on a Corolla or Camry. I was greeted by Hassaan Akhtar and helped me find the car just right for me! I went home with a 2013 Prius and I couldn’t be happier! Hassaan and Milt were excellent and I would recommend this lot any day! Thank you so much guys!

I have been dealing with Toyota for many years. I spent almost $700 for maintenance at 60,000. They happily washed my car, after originally forgetting until I said something. It comes back washed and NEVER touched the tires! So much brake dust I had to go home and clean myself! Not happy with this type of service!

Have bought three cars here and had a great experience every time. Purchased my Rav 4 through Gonzalo Roa and had the best experience. He was very patient and showed us all the options to make sure we were getting what we needed. Definitely will continuing using him and this dealership!

Nice experience

Best dealership I’ve ever experienced. Friendly, professional, and honest.

Went in and Gary Fleece helped me out and got me the exact car I was looking for! Will be sure to recommend anyone that’s looking for a car to Toyota west! Thank guys

Bought my RAV4 here 5 years ago and have absolutely loved it ever since! I’ve had a oil changes completed here over the years. They take care of their customers and when there is a concern or question about service, Ben Huffman (service manager) will go above and beyond to make it right. They will work to earn your trust and business. Make sure to ask for Ben if you have any questions about the service-he’ll take care of you!

Chris wells and Justin Humphreys made our new camry purchase so easy! 👍

Joe Dowell and the team at Toyota West did an exceptional job and made my buying experience a great experience overall. They went above and beyond to make the process go as smooth as possible. I would def recommend them to anyone looking to purchase a vehicle. I am completely satisfied and love my new car. Go to 1500 Automall Dr Columbus OH 43228 and get a new car!!

Always great service! The service department manager is excellent and so is the service department staff!

Everyone there is nice!! The service department is awesome!!

Galo santos is the best! He helped me get the car i wanted and has excellent customer service. I cant thank him enough. I walked away very happy. Hes friendly and helped me have the first best car shopping experience i probably could have ever had. He helped my brother as well to get his car a few weeks later. Highly recommend him!!!

I got a certified pre-owned car from Toyota West it was all around great experience and customer service i am very satisfied with my purchase!!

As always great experience!

My son took me today to find a reliable safe car for myself. Ken Johnson helped me drive off the lot with my new RAV4! Ken was knowledgeable, patient, courteous, down to earth, humble, and all around awesome! And I am not a sports fan, no clue who he was.

David Moore is an awesome sales rep. My son and I have bought quite a few great cars from him. We tell him what we are looking for and he finds it quickly. He always gets financing done within our budget.

Weve bought a total of 5 cars now from David at Toyota West, David Moore has always been a excellent help finding what vehicles we were looking for within our price range! Plan on going back for the next one too!

I have had not one, but two of the greatest car buying experience as I’ve ever had. The team that worked with me worked effortlessly to get me the absolute best deal. A big thank you to Chris, Luke and Milt for all of your hard work and effort. I truly appreciate you!!!

Hey everyone if you’re shopping around for a car, go to Toyota West Ohio. New or used you will find a big selection in your price range. My daughter and I were so pleased with the service we received from Salesman, Mr.JD. He really listened to us. He wasn’t pushy, he heard our budget, concerns and now my daughter has a car that she can afford. The entire team was great! Thanks Toyota West of Ohio!

The service was amazing I will be going up there for every vehicle now! They are so helpful! Go up and talk to Steve and Chris they are awesome!

After several unsuccessful attempts to trade in my girlfriend's car due to negative equity, we found success at Toyota West. They worked with us on the appraisal and gave us a fair deal. They placed us in the best car possible and at a fair rate for the situation. I will recommend anyone I come across to go to Toyota West to work with Will Dudding and Greg Young specifically.

Bought two vehicles here, had all my service done here......but no more. This dealership has been going downhill for the past year, I won’t be going back.

Bought two brand new Tacoma’s off them in one week ( one for my wife one for me) great people to deal with

Fourth Toyota we have bought from Toyota West. Everyone there is friendly and willing to help you. Dealing with Dean and Nick the past 4 years has been great. Tell them what I want and they make it happen. They make you feel at home during your buying experience!

Went in to shop around with a vehicle in mind. Buying process was fairly painless with little back and forth. Told them what I wanted to walk away with and it only took twice to go to the "manager" until we came to an agreement.

Over the past two years i have purchased two Toyota's here. One new and one used.. I am a Toyota fan, as they have been the best built vehicles i have ever owned.. The West dealership is a great group of guys, good personalities and don't try to kill you with payments.. Both times they got me a great deal on a trade in and were able to work with my financial situation to get me into the vehicles i have wanted. I would recommend you reach out to these guys and work with them.. Bob and Nick are great guys to do business with...

things are good I like the FJ run good had no problems as of now

The moment I walked in the door I felt welcome. I traded my Honda CR-V for a 2017 RAV4. They gave me exactly what I wanted for my trade in with no haggling whatsoever . My salesman Mark Kennedy was terrific! My dealing with the finance guy was ok. The only thing I didn't like is was how he pretty much insisted/scared me into buying the gap insurance which I did. After talking with my auto insurance agent, she said we will do the same thing for a whole lot less money. I did cancel the Toyota Gap. It would have been a perfect transaction if it weren't for this.

Car is running great - There were no issues for us to ask the technician to look at!

Wonderful friendly and fast!!! Lovely service and great warm helpful attitude!

This was quick and easy. The Service Advisor Michael was courteous and professional.

Thanks to everyone at Toyota West for the great service while I purchased my new 4runner.

Everyone was friendly and showed great Customer Service. I love this dealership from buying my cars to having them serviced.

Excellent Took less time than I expected xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Great customer service. Truly seem interested in fixing any problems you have with the vehicle!!

Just my 15k service. No problems, and they even washed my car.

Once we determined that our new vehicle would be a Rav4, we checked on dealerships. Out of the three in our area, our first stop was to Toyota West. The facilities were bright and welcoming. We were immediately helped (not attacked) by a friendly, knowledgeable salesman who understood our car buying strategy. We liked our salesman to the point where we decided going anywhere else was unnecessary. After three visits to the dealership, we had decided which specific vehicle we wanted and completed the deal in a couple hours. This was, by far, the best car buying experience we have ever had.

I generally take my car to Toyota West for service. I am happy on their on-time good service with a clear explanation of benefits. I am happy to my expectation.

Salesman Gary Beck did an excellent job of providing the information we needed. After we purchased the Toyota Camry, Gary explained the different manuals and helped to set up the Bluetooth. We would be happy to recommend the dealership and the salesman to friends who are car shopping.

Ashley was very professional and did a Great Job, as well as everyone else.

Couldn't be better! I'm a regular customer and have purchased several vehicles from Toyota West and they are and Excellent Dealership. I rate them a 10+.

Great environment, excellent service, and the best person I could have ever had hello me. Very informative and personable.

It took more waiting time than I expected. I am happy with my new vehicle.

Was able to come in and get service ahead of schedule time !!!!

My lease expired on a 2014 Venda. I received excellent service from Mr. Hossan in assisting me with selecting another vehicle suitable to meet my needs. He also provided excellent customer service during the entire negotiations.

I had a fantastic experience at Toyota West. Dan and Greg were wonderful to work with! I love my new car.

Very pleasant..............................................................!

Service was exceptional. Repairs were completed quicker than time estimate.

Can't say enough good about Toyota West and Dean. 1st class service and attention to detail. Always willing to help. The Sales Manager Nick is awesome as are the finance people. Highly recommended!

From the internet chat, to the knowledgeable salesman, to the finance guys who ran all the numbers, everyone was very professional, helpful and very knowledgeable!!

Fast service, helpful staff and a clean waiting area.

Brian (mechanic) and Jordan Wilson took great care of me with servicing my car.

From sales to service the hospitality has been outstanding. I haven't came across a person without a smile and someone willing to help make your experience exceptional! If your looking for a new or used car ask for Greg Hershey and when scheduling your routine maintenance ask for Ashley Pilkington she'll greet you with a smile and get you in and out as quickly as possible and with a 4 year old tagging along makes a big difference.

Great service and work done timely. Service representative was great.

I love coming here. I love getting my car serviced here.

I recently purchased a used vehicle from Toyota West and I had a very easy and comfortable experience. My salesman Brandon Barnthouse is very good at giving time and attention to each of his customers. I didn't feel pressured or rushed and he was able to answer every single question I had about any of the vehicles on the lot. I walked in looking for a vehicle and left that day in the vehicle I wanted. The experience was excellent and I am recommending anyone I know who is in the market for a new or used vehicle to see Brandon. He is great at what he does and you can really see his passion to get people in the right vehicle.

20k maintenance; got great service beyond minimum.

Derrick was a great! Nice and pleasant, made the process smooth and easy.

I had my first 5000 mile Toyota check up and it was easy and quick and the people were pleasant and very helpful.

They do a good job for me. Good service, a little pricey. You get what you pay for.

I really enjoyed the experience. Chris the salesman couldn't of been nice!

I recently leased a SR5 through Toyota West, and I couldn't be happier with my experience at the dealership and with the staff. Working with Brandon Barnthouse in sales along with Clayton Hill in finance, they both were able to help me with any questions I had throughout the process. I'm loving my new truck and would absolutely recommend Toyota West for exceptional service!

Very satisfied with the service and professionalism I received.

I recently leased a SR5 through Toyota West, and I couldn't be happier with my experience at the dealership and with the staff. Working with Brandon Barnthouse in sales along with Clayton Hill in finance, they both were able to help me with any questions I had throughout the process. I'm loving my new truck and would absolutely recommend Toyota West for exceptional service!

My serviceman was Jordan; he was very professional, friendly, and helpful. My service required about a 3 hour wait and Jordan arranged to have me shuttled to a very close shopping facility. Very convenient for customers and very appreciated by me. Toyota West is my go-to dealership!

I will most certainly take my car back to Toyota West Auto Mall

I really enjoy buying my Toyotas from Toyota West. Service Department is great and Always informs me about the Cars situation. We own two Prius and have been buying from them for the past 7 years. Something that could raise the level is if you see my car is dirty offer to give it a wash...Just a thought. We love our Sales Rep Mike Bunders.

They made it very easy to schedule and drop off my 2004 Tundra and the replacement air bag was installed within a couple hours. Good coffee and cookies in the lounge.

The service personnel are very friendly. However, if you are waiting on your vehicle, you should expect to be there beyond any quoted time for service repairs. Additionally, I would get a firm quote for any service, including oil changes, as prices are often more than expected once service has been completed.

My experience for the included 10K service on our 2016 Corolla was exceptionally good. I showed up 7 minutes before appointment time, waited, and was out the door in 45 minutes. The printed 'services performed and results' sheet was very informative. The people were friendly and professional. My overall rating should be 4 1/2 stars but the survey doesn't allow it so 4 stars it is. I would recommend Toyota West based on my experience there.

On December 30th I returned my 2013 Rav4 due to the lease expiring. I loved my Rav4 so much that I ended up leasing a 2017 Rav4. I also just loved my Salesman, Mike Bunders!! He is the best. Finance Guys are great as well. I had a wonder experience.

very good,workers very knowledgeable,kind and considerate,service was done on time,the waitind period was not long,I will bring my car back when service is needed again. Thank you.

Excellent work by Toyota West. Chris B. the service manager was very accommodating and helpful in getting a tough situation fixed in a timely manner and allowed me to get to the appointments I had scheduled that day.

It took longer than expected. Was in for an oil change and they found some other things that needed attention. This dealership has wonderful people employed.

Bob rappales was an awesome sales guy! I have bought 2 new vehicles from him in the past 30 days!

Went well. Great facility and employees. Always very clean and organized.

Excellent experience and really good deal. Fourth time at Toyota West and will be back again...

I was taken amazing care of at this dealership. It was my first ever time buying a car and they made it extremely easy and less stressful then I could've ever imagined. The entire staff was great and William Dudding went above and beyond for me. He kept my target price within range and got me in a brand new car. I was expecting a lightly used vehicle but due to Will's hard work that was not the case. You can truly tell he cares about his customers.

I thouroughly enjoyed my car purchasing experience. Will Dudding took the time to explain the features available, and let me decide what was best for me. He was very knowledgeable and professional. Everyone was very helpful and provided great service. Once I made the decision, it took me less than hour, in and out.

The service representative was courteous and helpful in answering questions. They kept the appointment time for service and I was out in only one hour.

Brought my 2013 Corolla in for it's 65,000 mile service. I was very happy with everything I experienced during this visit.

As always great service. Waited for my vehicle to be serviced. Not long at all. Clean and friendly dealership. I have purchased and leased numerous vehicles from this dealer. This far, have no reason to stop.

Everyone was great. I walked in and was greeted with a smile. I was in and out very quick.

Jordan did a great job explain everything to me. He told what's wrong and how long it will take to fix.

Fast and efficient service. Thorough maintenance check.

Great buying experience. Just had first service appointment and it was quick and easy.

Always good service and work done in a timely fashion.

Everything was ok-- I just wish they would have shown me what they did around my car then rush me out of the door.

Bought a 2016 Corolla @ Toyota West. Awesome car. Thanks Gary Fleece, salesman, for being helpful and knowledgeable. Made my car buying a pleasant experience.

Professional, friendly, reliable service. They're always able to schedule appointments for me in a very reasonable time frame, and I've always received great service.

Service was quick and easy and I got in the same day I called for service.

Service department was great! Even took the time to show me how to program the display. I would have appreciated coffee while I was waiting.

Fast and excellent service. Reasonable cost. Explained clearly the problem and how it was fixed.

This is why I lease a Toyota. Consistent great service and no hassle customer service.

Jordan Wilson is extremely polite and efficient. The service area is spotless. The mechanic was also polite and skilled.

The service was AWESOME. Jordan Wilson @ Toyota West took care of me like his own mother. He was very helpful!

Bought my car from Toyota West one year ago. It was my first Prius and have been extremely happy with the car and the dealership. I just had my 30000 mile service done and have always been pleased with the entire staff of the service department.

My husband took my car in for a new tire. Everything went fine. No problems.

Toyota West is the best dealership I have ever done business with. HIGHLY recommend!!

Great experience getting my first 5,000miles maintenance on my Corolla.

Everyone was friendly. Loved the free shuttle service back home while car was fixed.

In my 45 years of driving this is the best dealership I have ever dealt with.

Couldn't be better! Customer service is a priority!

My buying experience was the best I've ever had in purchasing a new vehicle. The senior sales dealer was very knowledgable and very comfortably working with on the purchase.

Had a raddeling in front end they could not find what was causing it

I came to Toyota West for my first oil change and was expecting to wait for an hour. It only took 35 minutes. I was pleasantly surprised.

Our Salesman Hossain made the process of leasing a car awesome. Thank you

Our salesperson Nick did a fantastic job! The sales manager was easy to work with. The finance dept was excellent. Great vehicle by the way. 29.1 mpg on my road trip.

15,000 mile oil change and service was excellent. They took the car in about 10 min. ahead of my appointment time and it was ready ahead if the predicted wait time.

nice cars things went well the new place looks nice

I took the Highlander in for 25K service. No big deal and was out under one hour! Great job.

I have only driven Toyota's for the past 30 years and have purchased them at every Columbus dealer....I have found this dealership to be the most professional and the service dept is the best....excellent prompt complete service everytime I have an appointment....I know the dealership is far for those in Northwest Cols but it is worth the trip...they answer questions and troubleshoot potential problems/needs without the ''you HAVE to buy or have this done TODAY'' mantra so often found in the other dealerships in this city ( to avoid confusion...I purchased this car from this dealership in May of 2015)

I just receive an oil change and the bill was over $80.00. Toyota does well but I think I will go else where for oil changes one in a while. Plus they charge so much for a car wash, ridiculous!

My experience is always good at Toyota West. This is the only dealership I purchase vehicles from.

Service staff are always timely, friendly, never patronizing.. My car is usually finished in less time than expected. Waiting area is comfortable.

I took my car a 2015 Toyota Venza in for it's 15,000 mile maintenance service and Mike the service representative met me and discussed with me what they would be doing. I also informed him that the front wiper blades needed to be changed. Everything was done in the 45 minute time limit that I was told. I have always been treated as a valued customer at Toyota West. I am sorry that Toyota is no longer making the Venza as this is my second Venza and it as been a very reliable and comfortable car.

Great experience! My car was clean and they was very helpful. One of the guy took me to work while they was working on my car and he picked me up after. He was really nice to me!????

Great staff and service. Always go the extra mile!

5000 mile service. They accommodated my change in schedule. The visit was handled efficiently and with customer care

All staff members were courteous and helpful.Dean was the salesperson that worked with us and we appreciated all of his assistance,He was efficient , friendly ,and knowledgeable about the tundra we purchased.

Good service. On time. Fast and clean. Jordan was great.

Toyota west is hands down the absolute best experience a buyer can have Brian Frye and Ricky are outstanding to deal with

I took my Toyota Matrix to the dealership, Toyota West, to get whatever repair that needed to be performed due to the Airbag Recall.. I had called earlier and was advised to bring the car into Toyota West's Service for assessing what parts are needed since each car would need specific parts. I was informed there is no need to schedule an appointment at this time. Once the parts arrived, I can, at that time, schedule for the parts-replacement. To my pleasant surprise, after about 1/2 hour the service rep. informed me that the shop has the necessary parts and that it would take about an additional 1/2 hour. It was completed and I was on my way. In addition to the needed repairs, the shop also checked the usual stuff, and provided me with a list what what was checked and actions taken. I was very happy with my overall experience. In addition the service rep. responded to my query that the cost of oil/filter change at mileage intervals would cost about $60, including tire rotation. Whereas it used to cost me about $120 for such intervals, with the new pricing structure I may go back to Toyota West for such preventive maintenance work.

I traveled from Indy to Columbus to find this particular model, as part of the Sonic dealership family they are very efficient and courteous.

Best Service Ever !!!! Toyota West is my Choice for all my auto needs.

It's nice place , nice people and they have good experience but I'm still waiting spear parts to fix my car

Fred and Brandon helped me pick out a car with 0% interested and great features for a reasonable price. They were cordial and efficient, allowing me to test drive by myself. Great service!

Dealer was so pollite and service was great. Didnt have to wait long for paper work. Cory was the best dealer I have dealt with. Very nice. I love my car.

I am very pleased with the Service Department. They are very friendly and very quick on the service needed. I will be back! Its a pleasure to come here!

Brandon and Lee were so great to work with! They made my car buying experience amazing! They're both so educated in their field, i feel very confident that i got the best deal!

i kept bugging my husband that I wanted to trade in my car for a Rav4 so he went in to Toyota West...thanks to Dave, Dean, and Herb, they got me in to the car I wanted color and all, with an affordable monthly payment!

I leased a brand new 2015 Toyota Camry with the help of Rob Wallace. Every step from inquiring on the internet, to looking at the cars, to the financial paperwork, to driving away in a brand new car was seamless. There was no pressure to add options I didn't want or need. Rob was one of the most down to earth legitimate sales people I have ever worked with. This was hands down the best car buying experience I've ever had.

If you live in Columbus Ohio I would recommend Toyota West on Georgesville Road if you are looking to buy a used or new car, The staff was friendly and our experience was great. In fact, a big high five to Charlie Napier our salesman, Brian in financing, Dave ( Manager), and Jeremy the GM. All of these individuals went above and beyond in assisting us in not only buying one new car but two. A Rav 4 XLE and a Scion TC. Thanks for you help and patience Margie Hammonds

I recently purchased a used car from Toyota West and the experience was wonderful! Brian Delcid was a pleasure to deal with, very knowledgeable about the vehicle, and he went out of his way to make sure we were comfortable while we waited for financing. We were there several hours because there were so many customers, which was not a problem as Brian kept checking with us to make sure we were fine and let us know how many people were ahead of us and making us feel quite at home. Herb was our finance person and he also was very nice. The car needed a few details taken care of before we received it and everything was completed just as Brian said it would be. The new facility is beautiful and I will definitely recommend Toyota West and Brian Delcid to my family & friends!

I recently purchased a used car from Toyota West and the experience was wonderful! Brian Delcid was a pleasure to deal with, very knowledgeable about the car and he went out of his way to make sure we were comfortable while we waited for financing. We were there several hours because there were so many customers, which was not a problem as Brian kept checking with us to make sure we were fine and let us know how many people were ahead of us and making us feel quite at home. Herb was our finance person and he also was very nice. The car needed a few details taken care of before we received it and everything was completed just as Brian said it would be. The new facility is beautiful and I will definitely recommend Toyota West and Brian Delcid to my family & friends!

Brandon Barnthouse helped me find my new car. I began my search 8 months ago after deciding to look at other brands of cars due to my dissatisfaction with GMC and all the recalls. I told him what I was looking for, he suggested I might want to wait to for the 2015 models to be available. Brandon and I talked a few times while I waited for all the ice and snow to go away, since there was no way I would take a new car out in the slippery streets. When I was ready Brandon found the right car with everything I wanted, he even came up with a good deal. A very positive experience!

Brandon helped me find the best car that was my taste and my budget I couldn't be happier!

I am nearing retirement and was looking for a way to save money while paying more towards my expenses to lower my bills once I retire. I decided to lease a vehicle during the Toyota West sale. My salesman, Justin Coffey was excellent. He worked hard on getting me the best deal possible. I highly recommend him.

I appretiate the Staff going out of their way to help me through the buying process, they even picked me up from my home to get me to the dealership! Thank you Frederick Rawlings, Robert, and Ricky in Finance!

Being an out of state customer, I was in contact with Robert Wallace from the internet sales dept. Robert was extremely helpful, and answered all my questions. Robert was constant communication and provided outstanding customer service. Although I did not purchase the vehicle, he was very helpful. Ask for Robert the next time you visit Toyota West.

We had a great experience. Came to look at a Honda we saw online. Was helped by Justin Humphreys. He was helpful and willing to find us a vehicle we loved and could afford. We left with a newer van that met all of our needs as a family and we even got a dvd entertainment package added on!!!! Awesome for the kids. The facility was nice and very family friendly. We were there a long time as we searched and my children were welcomed and treated so kind. The snacks, toys and tvs were great for them! Thank you Justin for being patient with us and so helpful!!!!

I just bought a 2015 Toyota Camry from Justin Coffey. Justin was professional, honest, and very easy to work with. He understood our budget, and got us into a brand new car for what we would be paying for a used one. We absolutely love our car, and wouldn't buy from anyone else! He even made sure we tried a few different vehicles so that we could find the perfect one. Did I mention he went out in -10 degree weather to clean the cars off for us, and warm them up before we test drove them? Such a good experience! Thanks Justin!

I called Toyota West about a used vehicle I saw on the web and asked for Jeremy, who appreciated my being a return customer. I was impressed that he was immediately aware of the make and model of car I had purchased there a few years ago (though from a different Jeremy). He confirmed the car was available and asked if he could transfer me to sales-associate Justin Humphreys. Justin made sure the car was detailed and ready for me to inspect when I arrived. We took a test drive and Justin worked with me in the new showroom, presenting my offers and counteroffers to management, until we reached a deal acceptable to me. I appreciated his diligence and customer-focused attitude. As a repeat customer, I would recommend Toyota West to my friends as a place where they appreciate a customer's budget.

I had an excellent experience at Toyota West. David was friendly & knowledgeable and the buying process was hassle free.

I just bought a Toyota Tundra at Toyota West from sales person Justin Coffey. Justin was professional, honest, and was a pleasure to work with. I have purchased four new vehicles from this dealership since 2006 and I will not go anywhere else. They have the best customer service and sales team on the market. Thank you Toyota West. GO BUCKS!!!

I just bought a 015 Toyota Tundra that was SWEETLY trimmed out with OSU detailing. My sales person was Justin Coffey. He was not pushy, and just answered my questions without making me uncomfortable. Just ask for him if you want to buy a new vehicle. This is the fourth vehicle that I have purchased from Toyota West since 2006. The sales team, and the service team are the best. Friendly, honest, and trustworthy. They have never given me bad advice and have always been up front. The Finance Department Manager is absolutely outstanding. Don't go anywhere else!

This was my first new car. The way Justin and Robert dealt with me and made the process really smooth. I am very grateful to have a very good car at a good Price. God bless you Toyota West, keep doing good work

I bought a Sienna Ltd Premium for my family and the whole car buying process at Toyota West was great! I'd requested a quote online and that's how I got in touch with their internet sales person - David Seamen. David was very helpful in looking up several trims, colors etc and giving me quotes for each one of them. He answered all my questions throughout the decision process and made himself available even via text messages. He made sure we had all the information we needed and took care of all the paperwork, making the whole process as smooth as it could be. I definitely recommend the dealership and David Seamen as the "go to" guy for all car buyers! :-)

After HORRIBLE experiences at other car lots over the last 3 weeks, my wife Google'd to see what dealers were open on Sunday. They were the first lot that popped up. Wife & I went to their website & found 2 or 3 vehicles we were interested in. Called them and spoke with salesman Gary Beck. Told him what I saw on the website, he said give me 5 minutes to track it down & he would call me back. To my surprise he called back in 3-5 minutes & told us the vehicle sold yesterday. I asked about one of the other vehicles I saw, same thing, give me 5 minutes & I'll call back. 5 minutes later he called & said "its here & I'm sitting in it." We told him we were coming from almost a hour away. "He said we close at 5pm today, but as long as your here by 4:59pm we'll stay here as long as it takes to get the deal done." We got there at about 4:45pm. Gary had washed it and it was parked right out front & Gary met us at the door with a smile & handshake. We didn't get out of there until almost 7pm, & drove off with our 2nd choice due to first choice being sold. I can't thank Gary enough & would DEFINITELY refer anyone to him & I would by from Gary again

I want to thank Brandon, David and Nick you too! Thank you for making my son feel great about the car he bought. He loves it. Thank you and keep up the great work you do in making customers feel like family! Love the new show room as well made it feel more personal when we were working on the deal.

I originally bought a 04 corolla then traded it in for a 15 corolla both buying experiences were great they had professional knowledgeable staff and no high pressure sales.

Just left the new Toyota west service center to have my scheduled maintenance on the 4runner. The new service center is state of the art and from the time I walked in knew that customer service was of the upmost importance. As i sat in the waiting area for my service to be completed enjoying my complimentary cup of coffee a very professional service manager approached me by the name of Melvin Austin. This gentleman took time out of his day to ask me about my service experience and how i was enjoying my 4runner. He then began to explain all the features and benefits of being in the Toyota family. What impressed me the most was this man was not going to make money as i was not in the market to purchase a new car for some time. But that is what i call service after the sale. I enjoyed our conversation and you can bank that when i am in the market for a new Toyota, this is the dealership i will be coming too. Thanks again for caring about the loyal customer not just the new car sale.

Every time I come here the service is always excellent. The people are polite and they always make sure you're getting what you want :)

I worked with David Seaman. We went to look for a specific car that they were unable to find the key for due to moving into new facilities. David was smart enough to pull a similar car over from the Hatfield lot with 1/2 the miles and costing only a few hundred more. I would have given 5th star to buying process but my iPad was not allowing it. I was all around very happy and would advise friends to go to the Toyota West lot as well.

Nice new building, Greg was so helpful, I left with so much more than I ever thought I could get! Herb is incredible too! When I buy another car it will only be from Greg and Herb.

This was my first time car shopping for myself - I knew I wanted to test drive the Toyota Prius. David S. was an amazing help and found me exactly what i was looking for. The new facility is very accommodating and the entire staff was very helpful. I had assumed making a vehicle purchase would be complicated but David S. and Brian made the process easy and quick. I was thrilled with the service and I would highly recommend this dealership to anyone even remotely interested in a Toyota. You won't be disappointed!

My wife and I had a very pleasant buying experience at Toyota West on January 16, 2015. Our Sales Representative, David Seaman, was very professional, knowledgeable and organized. Additionally, his F & I Manager was equallly professional and organized. Within 3 hours, we were headed home to Mason, Ohio, some 80 miles, in our new 2015 Corolla. Great car!! We plan to return to Toyota West when the need arises. Also, we will be rocommending Mr. Seaman to our family and friends.

David Seaman made the miserable car buying experience amazing! He made it so fun and personable that I could not believe this type of service still existed. I will recommend toyota west to all my friends and family.

Went in to lease a car, met with David Internet sales mgr, very professional and knowledgeable, found the car in no time. Finance was a breeze again professional and speedy, out the door delivered within 3 hrs would definitely recommend

Next to the purchase of a home, buying a new car is the second largest investment we all do. I wanted to write and tell everyone how much we enjoyed the buying experience with Toyota West. When my husband and I left there after purchasing our new Sienna Van we felt GREAT!! So GREAT we went back 4 days later and bought a new Tundra. There was no pressure for buying the high-profit low-value add on that the sales people bring up, such as service contracts, rust proofing and fabric protection. My husband and I would highly recommend Toyota West to any person when purchasing a vehicle. I want to give a Big Thank You to our Salesman David Seaman and New Car Sales Manager Nick Caracillo. Thanks again for our great vehicles. Brian and Vicki Osborne

I recently leased a 2014 Camry and it was my best new car experience. Brandon Barnthouse, Greg Young and Lee Lehmann very helpful, professional & courteous. I looked at many cars & SUVs before choosing the one that was best for me, with all the upgrades that I wanted! All of the staff here are knowledgeable. Great experience!

I just leased a 2014 Camry from Toyota West and it was the most stress free car experience ever! This is my 2nd Camry from Toyota West and I will be a loyal customer from here on out! Brandon Barnthouse, Greg Young and Lee Lehmann were an amazing team! They found the car I wanted at a price I love!!

Went into Toyota West to trade in my old vehicle for a "family sized" upgrade. My salesman, Greg, really knew his stuff and found me exactly what I was looking for. He showed me all the positives and the negatives, and really took his time helping me out. I went in hating my old car and left loving my new one. Thanks Toyota West!

I walked in not even wanting to buy a new car but walked out with the BEST car ever! I have been to a lot of Dealers but would have to say this has been the BEST place I have been where I got what I wanted not what they wanted me to buy thanks to Jimmy Holland as far as I'm concerne d he went ABOVE AND BEYOND to help me! I have purchased not only my Dream car but my sons first car and Jimmy made such a good deal with me the first time THIS WILL BE THE ONLY dealership I will ever come back to! Can't thank you enough Jimmy for all you did for me and my boys!

I purchased a new 2014 Camry on 11/2/13. I have never had such a pleasant experience with a salesman when buying a car before. Mike was very honest with me from the beginning to the end of our deal. That has never happened before. Something has always changed when we actually sat down to buy the car and it did not this time. Mike and Bobby worked very hard to get me the financing I needed to purchase the car I really wanted at a price I could afford. Even though we had to wait to see the finance manager, Greg, to finish our purchase it was not stressful. Greg was very pleasant and took the time to answer our questions. I appreciated the time Mike took with us to explain a lot of the features on the Camry. The car was delivered to us in great condition. We are enjoying the Camry and it is everything we expected. I am sure that during the next three years our experience with your dealership will be the same as it was when we purchased our car. I had not had a new car in over thirteen years so it was nice to get an new one with a great experience. I would recommend Toyota West to anyone looking to get a new car.

I had a great experience last week. I purchased a new Prius from Jason Yuschak. I had a great experience. They were very knowledgable explaining the incentives and financing options. I wasn't sure I wanted to purchase another Prius. After I received a call from the new car manger and he reassured me that he was giving me the best deal possible I felt confident about purchasing my second Prius from Toyota west. I will definitely return when it is time for my next Toyota.

Toyota West proved to me that not all dealership are the same. My past experiences with car dealers was never a pleasant one. Jimmy Holland and the Toyota West staff made me feel comfortable about the process. After I told Jimmy my situation and what I was looking for he was able to direct me exactly where I needed to be. He was not your typical car salesman. I felt confident that I was in the right place in making such a large financial decision. Toyota West far exceeded my expectations and I highly recommend this dealership to anyone looking for this brand.

Toyota West offered many great cars at extremely reasonable prices. Greg met us at the door and from there we took off running. We informed him of our price point and he was able to work with us to make it happen. I couldn't be happier with the service I received. There was no pressure AT ALL and he really seemed to want to get me into something safe and reliable, which was exactly what I was after. I would highly recommend this dealership to anyone who is tired of scouring the internet for deals and just wants to buy a car already and have done with it!

I was recently in the market for a new car. I went to Toyota West and was welcomed by Jimmy Holland. I explained what I was looking for in a car and what was important. He was very helpful and gave me many options. What I really like about Jimmy is that he did not pressure me. I finally made a choice and it was the best decision ever. Toyota West is where I will go from now on.

Worked with Chad about a car I found online. He was very helpful and knowledgeable. Worked with me to get the car I wanted within my price range. The process was a bit slow but it wasn't a bad experience at all. Chad really went the extra mile to make sure it was a good experience and I would definitely recommend him.

Zachary C. provided excellent customer service for me when I purchased, "leased", my first car. I test drove a few cars with Zachary months before purchasing and told him exactly what I wanted and told him to call me in 2 months when I was finished with school. He called me one morning and told me the black Scion FR-S I wanted was getting unloaded off the truck. I drove up and leased the car that day. Unfortunately the dealership did not have the audio component that comes standard in the Scion and I was leaving for out of town. Zachary made sure I got the upgrade and was very accommodating during the entire process. I would recommend him to anyone. He turns the car salesmen stereo type on its head as he put my needs ahead of his. Thanks Zach! I'll be back in 3 years to buy another one from you.

Zachary Chinn provided excellent customer service for me when I purchased, "leased", my first car. I test drove a few cars with Zachary months before purchasing and told him exactly what I wanted and told him to call me in 2 months when I was finished with school. He called me one morning and told me the black Scion FR-S I wanted was getting unloaded off the truck. I drove up and leased the car that day. Unfortunately the dealership did not have the audio component that comes standard in the Scion and I was leaving for out of town. Zachary made sure I got the upgrade and was very accommodating during the entire process. I would recommend him to anyone. He turns the car salesmen stereo type on its head as he put my needs ahead of his. Thanks Zach! I'll be back in 3 years to buy another one from you.

just wanted to let people know that our salesman, Zach Chinn, went above and beyond to get us the car we wanted at a great price. I would suggest anyone to deal with him!

My personal experience at Toyota West was a fantastic one! My family has always been a Toyota owning family. This was the first time I've gotten a pretty much new car off of a car lot! Chris W. is the man! He helped my parents and I out in a pretty tough situation; my car that I owned at the time (a Jetta) had been giving me so many problems and he knew that I'm getting ready to move to the state of Texas. He found us the most reliable, best priced and sharp looking 2012 Toyota Yaris! He understood my personal situation with finances and helped me tremendously. Later we found out that we knew the same family and used to live in the same neighborhood! He made us feel very welcome and told me to bring the car in to have them look at it again before I make the big drive down South and if I ever have any problems with it in TX to call him personally and he would help me out in whatever way he could. What a relief it has been to know I have this reliable car now and another person besides my Dad to get some car advice from! Toyota West makes me feel like a big extended family!

Yesterday i bought a 2007 Mitsubishi Eclipse after going through so much hassle with other dealerships, i thought that this one would be the same. Greg H. made me feel completely at ease! If your looking for an honest and fair dealership, i recommend going to toyota west for all your car needs!

I gave John T. high marks on everything because he went out of his way to find a car that would suit my needs at a price I could afford. It's nice to finally find a car dealer that I can trust. I encountered about 10 employees at the dealership - everyone seemed to be personable and friendly. I'm highly impressed.

We stopped to several dealers in the Columbus area and then lastly we visited Toyota West. We found Jimmy H. who was a true professional. Jimmy did not pressure us at all and his professionalsim and product knowledge was the reason we bought our car from him. This was our best buying experience and we will be back to buy from them in the future.

After looking at 4 different dealerships, my wife suggested we check out the RAV4 at Toyota West. Not only was the test drive smooth, but after we cemented out interest, Will Gillis made everything quick and painless. Also, after expressing frustration that my dog had been home alone for so long, the let my wife run home, grab the dog, and let him relax with us at the dealership. No complaints and no denials from the folks there about the dog being around. I was very impressed. One of the best buying experiences I have ever had.

Had a very good experience here. Our salesperson (Jim Holland) was friendly and professional. We never felt any pressure. It only took about 5 minutes for us to agree on a price. I would definitely recommend Toyota West.

It was a pleasure working with Jimmy at Toyota West. He made the process easy for us to purchase our Rav4. If you are in the market for a vehicle, make sure to go to Toyota West and ask for Jimmy!

Best car buying experience ever! Jimmy helped us with our new 2012 Camry SE and we couldn't be happier. He took the time to answer all our questions and find the vehicle that is right for us. When you go to Toyota West, ask for Jimmy!

i bought a 1998 honda civic. Jimmy Holland was my sales associate and he really took the time to get what I needed. I was purchasing a car for my brother and needed something dependable and reasonably priced. Jimmy was friendly and very helpful and I would recommend him as a sales associate for anyone! all associates are friendly from welcoming you through the door through finance and out the door. the managers are willing to negotiate and the sales associates are honest. great car buying experience!

Absolutely the best car buying experience I have ever had. I shopped all the area's Toyota dealers and West is far and away the best in Central Ohio. From the first phone call to signing the loan papers they exceeded my every expectation. Tom Cochran and Bobby Van Sickle were both outstanding. I made several visits before my purchase and there was zero pressure and the terms of the deal were all laid out in a simple fashion for to understand. There is nothing about the experience that I would change! Truly a great car buying experience!

We stopped to several dealers in the Columbus area and then lastly we visited Toyota West. We found Jimmy Holland who was a true professional. Jimmy did not pressure us at all and his professionalsim and product knowledge was the reason we bought our car from him. This was our best buying experience and we will be back to buy from them in the future.

Everything was great from the time we arrived till we left. We drove all the way from Nashville, TN because Toyota West had the only type of truck that we were looking for. Jimmy was a pleasure to work with. He had the truck ready for us to drive when we arrived and made the purchase process an enjoyable one!

Jimmy Holland did an excellent job of finding the car I requested. We negotiated the price and they were more than fair. I would highly recommend this dealership.

Jimmy Holland and Toyota West treated me very well. They answered all my questions in a timely manner. Jimmy showed me many new and used cars. He was very honest and knew what i was looking for in a car. Thank you so much!

great service from the minute i walked in the door from everyone involved. Jimmy Holland was our salesman and was very educated and friendly and i believe he gave us the best deal possible. i would recommend this place to everyone. Jimmy was the best, everyone should buy their car from him.

I recently purchased a Toyota Camry from Toyota West and it was absolutely the best experience in buying a car I have ever had. I have to say that the salesman, Craig Wadding, made all the difference. Craig made me feel very comfortable, is very knowledgeable and ensured I knew every option the car had before I said 'yes' to purchasing it. I have had some very bad experiences at other car dealerships and always felt , as a single woman, that I was being taken or some shady deal was going on. Craig made sure I was aware of every step in the process and that I was comfortable with it. Craig actually restored my confidence with car dealerships and I would highly highly recommend going to see him at Toyota West.

We just bought a new Toyota van from Toyota West and we are overall very satified with every part of our purchase. We went online and got a quote from Dan G (sp???). He was very friendly and quickly matched with what we were looking for with a van on their lot. We did a test drive, bought the van and home in time for the 6:00 news. They really gave us what we wanted - no smoke and mirrors, honest and efficient service. I will go back to get me kids car for college soon and see if this great service continues.